Email is remarkably complex, and for most businesses these days it’s common to outsource email services because they’re tedious necessities to maintain; but before you go and buy from big-tech, hear us out! We have an affordable, common sense email service solution awaiting your employees!

Whether or not you understand the fundamental technologies behind email isn’t as important as knowing what to check for in the implementation of your businesses email communications. When choosing an email service provider for your business, you need to look-out for common misconfigurations that could result in damage to your brand.

The Client

Thunderbird is a free and open-source cross-platform email client, personal information manager, news client, RSS and chat client developed by the Mozilla Foundation and operated by subsidiary MZLA Technologies Corporation.

What to check for

  • OpenPGP, or end-to-end encryption (e2ee), makes communications safer against being spied on by third parties.
  • Common Sense: don’t open attachments from unknown sources, mistrust unknown senders, don’t send login credentials to suspicious web pages, or money to unfamiliar accounts.
  • An Awesome Signature that both validates you’re the sender and leaves critical contact information.

Available with Cloud Services:

  • Synchronized Calendar
  • Synchronized Tasks
  • Synchronized Contacts
  • Web-mail
  • And, much, much more!

The “Mail Server”

Dovecot is an open source IMAP and POP3 email server for Linux/UNIX-like systems, written with security primarily in mind.
Exim is a message transfer agent (MTA) developed at the University of Cambridge for use on Unix systems connected to the Internet.

The Anti-virus

ClamAV® is an open source antivirus engine for detecting trojans, viruses, malware & other malicious threats. 

The Anti-spam

Apache SpamAssassin is a computer program used for e-mail spam filtering. It uses a variety of spam-detection techniques, including DNS and fuzzy checksum techniques, Bayesian filtering, external programs, blacklists and online databases.

What to check for

  • The obvious: Anti-spam & Anti-virus
  • Redundancy
  • Automated Offsite Backups

The DNS Server

PowerDNS, founded in the late 1990s, is a premier supplier of open source DNS software, services, and support. Deployed throughout the world, with some of the most demanding users of DNS, and proud to be an open source community. Although they started out as a closed source company, they released their code under the GPL license in 2002!

What to check for

  • An SPF record identifies the mail servers and domains that are allowed to send email on behalf of your domain. 
  • A DMARC record controls what happens if a message fails authentication (i.e. the recipient server can’t verify that the message’s sender is who they say they are).
  • A DKIM (DomainKeys Identified Mail) is a protocol that allows an organization to take responsibility for transmitting a message by signing it in a way that mailbox providers can verify.
  • Auto-configure

It’s only $2.49 for each additional Email account added to your chosen Website Hosting plan.

Is your current email service provider really delivering the value you expect? Or worse, are they spying on you?!

We may also deploy your own Open Digital Platform to launchsegmented, omni-channel marketing communications that’ll keep your customers coming back for pennies on the dollar! Click below to learn more about our managed software solutions and how this Email Marketing Automation System can improve the performance of your marketing budget.

We have reasonable email hourly sending limits per-account, and offer dedicated SMTP servers for those who’d like to manage their sender reputation directly and send email at much faster speeds.

Our email support solution seamlessly integrates inquiries created via email and web-based forms into a simple, easy to use multi-user web interface. Manage, organize and archive all your support requests and responses in one place, while providing your clients with accountability and responsiveness they deserve. This is really an attractive alternative to higher-cost and complex customer support systems.
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