Peterson & Associates, Inc.
Managed IT & Web Systems for Alaska Businesses
We stabilize your network, secure your systems, and keep your website and hosting running—so you can focus on the work.
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Get a 15-20 minute review and a 1-page Risk Snapshot.
Built for Alaska businesses that can't afford downtime
Whether you're running operations in downtown Anchorage or managing remote systems across the state, we deliver reliable IT solutions adapted to Alaska's unique challenges.
Our Services
Comprehensive solutions designed for Alaska's business environment and challenges.
Managed IT Support
Proactive monitoring and maintenance of your IT systems with responsive help desk support when you need it.
Network & Firewall Management
Secure, reliable network infrastructure with advanced firewall protection to keep your business connected and safe.
Web Systems & Hosting
Reliable website hosting with proactive management of DNS, email systems, and web server infrastructure.
Website Design & Maintenance
Professional website development with ongoing maintenance to keep your digital presence current and secure.
Business Automation
Streamline operations with CRM integration and marketing automation tools tailored to your specific business needs.
Security & Recovery
Comprehensive security solutions with robust backup and recovery systems to protect your business from threats and data loss.
Less chaos. More control.
Less downtime
Proactive monitoring catches issues before they impact your business. Our managed systems maintain 99.9% uptime with rapid response when needed.
Lower risk
Security-first approach with regular patching, multi-layered protection, and comprehensive backup strategies to safeguard your business data.
No lock-in
We build portable, well-documented systems with clear procedures and credentials management that remains your property, not tied to a specific vendor.
How It Works
Our straightforward approach to stabilizing and securing your IT systems.
Quick Assessment
We begin with a 15-20 minute Systems Check to identify your current setup, pain points, and immediate vulnerabilities.
Stabilize & Secure
We address critical issues first, implementing proper backups, security patches, and documentation of your existing systems.
Manage & Improve
Ongoing monitoring and management with regular improvements to optimize performance, security, and reliability.
Our Security Promise
Every system we build or manage includes security monitoring, reliable backups, and clear documentation. We believe your business deserves professional-grade protection without enterprise complexity or cost.
Pete Peterson
Founder & Lead Systems Engineer
Select Your Protection Level
Flexible packages designed to meet the needs of Alaska businesses of all sizes.
Essentials
Core protection for small teams and businesses.
- Basic system monitoring
- Weekly backups
- Monthly security updates
- Standard support hours
- Basic documentation
Growth
Enhanced protection for established businesses.
- 24/7 advanced monitoring
- Daily backups
- Weekly security updates
- Priority support response
- Comprehensive documentation
- Quarterly security assessments
Premium
Complete protection for critical operations.
- 24/7 advanced monitoring
- Continuous backups
- Automated security patches
- 24/7 emergency support
- Complete system documentation
- Monthly security assessments
- Dedicated account manager
Frequently Asked Questions
Common questions about our services and approach.
Do you work outside Anchorage?
Yes! While we're based in Anchorage, we provide remote support throughout Alaska. For businesses in Mat-Su Valley, we offer on-site support. For more remote locations, we've developed effective remote management systems with optional on-site visits as needed.
Can you take over from my current IT person/MSP?
Absolutely. We've developed a smooth transition process that includes thorough documentation, credential management transfer, and system assessment. We work cooperatively with your previous provider to ensure there's no disruption to your business operations.
Do you support both Macs and PCs?
Yes, we provide comprehensive support for both macOS and Windows environments, including mixed-platform networks. Our team is certified in both ecosystems and can help with integration challenges between the platforms.
Can you manage my website and IT together?
This is one of our specialties! Combining your web systems management with your IT support eliminates the common problem of vendors pointing fingers when issues arise. Our unified approach means one team is responsible for everything from your workstations to your website.
Do you offer one-time projects?
Yes, we offer one-time project services including network setup, security assessments, system migrations, and website development. Each project includes thorough documentation and knowledge transfer, giving you the option for ongoing support or self-management.
Ready for stable IT and a website you don't have to babysit?
Start with a free 15-minute Systems Check to identify your biggest opportunities for improvement.
Get a Free Systems Check