Unlock the Full Potential of Your Communications with our virtual PBX services

PBX stands for Private Branch Exchange, which is a type of phone system that is used within a business or organization to route calls and manage communication. These systems are sometimes referred to as “phone switches” or “telephone exchanges.” In recent years, PBX systems have evolved to include a range of features such as voicemail, conference calling, call forwarding, and more, and are often implemented using software rather than traditional hardware.

PBX systems are sometimes referred to by other names, such as “business phone systems,” “enterprise phone systems,” or “corporate phone systems.” However, the term “PBX” is still widely used to refer to these types of phone systems.

With 14 years of active development, this highly scalable and highly available multi-platform communication system is a carrier-grade switch that can function as a call center server, fax server, VoIP server, voicemail server, conference server, voice application server, and more. It offers unlimited extensions, voicemail-to-email, music on hold, call parking, call queues, phone provisioning, and unparalleled customizability.

By transitioning from proprietary telecom switches to this versatile software implementation, which can run on any commodity hardware from a Raspberry PI to a multi-core server, you can unlock the full telecommunications potential of any device and begin your digital transformation.

• Voice and video calling
• Call forwarding and transferring
• Interactive voice response (IVR) systems
• Conference calling
• Voicemail and voicemail-to-email
• Music on hold
• Call parking
• Call queues
• Phone provisioning
• Customizable call routing and extension management
• Fax server support
• WebRTC support for real-time communication through web browsers
• High-quality voice and video calling
• Multiple protocol support (e.g. SIP, H.323, WebRTC)
• Call routing and extension management
• Conferencing and bridging capabilities
• IVR systems
• Text-to-speech and speech-to-text functionality
• Voicemail and voicemail-to-email
• Fax server support
• Modular design for customizable and scalable implementations

Another managed software solution we have in the PBX space is an autodialer, also known as an automatic dialer or predictive dialer, which is a computer-based system that is used to automatically dial telephone numbers and connect the calls to live agents or leave pre-recorded messages. Autodialers are commonly used in telemarketing, customer service, and other applications where a large volume of calls need to be made in a short period of time.

• Do you make a large volume of calls on a regular basis? Are you looking for ways to streamline your customer or client communication processes?
• Are you a political campaign or fundraising organization that is looking to reach more people and engage more supporters?
• Are you a salesperson or customer service representative who is looking for ways to be more productive and make more calls in a day?

Autodialers work by using algorithms to predict when an agent will be available to take a call, and automatically dialing numbers and connecting the calls to the available agent. This can significantly increase the number of calls that can be made in a given time period, as agents are not required to manually dial each number. Some autodialers also have the ability to leave pre-recorded messages or play an interactive voice response (IVR) system if a live agent is not available.